Privacy and cookies
Your data, your choices. This page explains how ZINKOM uses the information needed for its website, PWA and app services.
Updated: 1 October 2026
The service and your contact
ZINKOM helps you find beauty and wellness professionals in Morocco and manage appointments. The ZINKOM team handles data questions at contact@zinkom.ma.
Information used
For your account: email, identifier, name and profile details you provide, phone when supplied, language and favourites. Your password is handled by the authentication service.
For bookings: business, services, date, time, price, status and the address you provide for an at-home service. Professional and partner forms use the contact details, business information and messages you submit.
Purposes and recipients
We use this information to deliver the requested service, manage accounts and appointments, handle professional applications and protect the service. Information needed for a booking is accessible to the relevant business and authorised ZINKOM team members.
SIM CORP operates the website on its VPS infrastructure; self-hosted Supabase provides authentication and the database. Transactional email and mapping services are involved depending on the features used. Technical requests may contain an IP address, device type, time and requested pages or resources. Providers may process data outside your country.
Optional location and notifications
If you allow location access, coordinates are used to calculate distances and find nearby businesses, and may be sent to the mapping search service. ZINKOM does not continuously track your location in the background. You can refuse permission, select a city and change permission in your browser or phone settings.
In-app notifications follow your account activity. Browser alerts and local app reminders require permission and can be disabled in the relevant settings.
Storage on your device
Local storage keeps your session, language, city and alert preferences, together with app and public listing caches. The booking draft does not persist your home address and is no longer reused after two hours; public listing cache is no longer reused after 48 hours.
You can clear site data in your browser or uninstall the app. This may sign you out and reset preferences; it does not delete your account or server-side booking history.
Advertising and your choices
When an ad is enabled, Google and its partners may use cookies to tailor ads based on visits to this and other websites. You can refuse personalisation or revise your choice in the privacy message and Google ad settings.
Advertising services may receive an IP address, browser and page information, identifiers and advertising events. ZINKOM does not directly send account identity, bookings or precise GPS coordinates to its ad unit. Applicable advertising partners are listed in the privacy message.
The optional assistant
When enabled, the Gemini assistant is for adults in Morocco. After signing in and confirming, your text, selected city, language and a few recent messages are sent to Google to understand your request. Public listings are then searched in ZINKOM. Your account identity, bookings and precise GPS position are not added to the message sent to the model.
The conversation stays in memory while using this screen and is cleared when you leave, change accounts or start a new conversation. ZINKOM does not save it in its database or log the text in this feature. Avoid personal or sensitive information. Google’s processing depends on the service tier and region under the Gemini terms; some free uses may contribute to product improvement. The assistant does not make bookings or replace a health professional.
Retention and requests
Account data and appointment history remain associated with your account. Hiding or archiving an appointment does not delete its service records. Contact ZINKOM to request deletion or ask about the retention periods applicable to your records; some information may need to be kept for legal obligations or disputes.
Subject to applicable law, you may request access, correction, erasure, restriction, portability or object to certain processing, and withdraw consent. Proportionate identity verification may be needed. You can also contact the relevant data protection authority.